Processing of Personal Data

We approach the processing of personal data the same way we approach our craft—with respect and responsibility. We use only the data we need to fulfill your requests, and we protect and handle it in accordance with applicable regulations. On this page, you’ll find a clear explanation of what data we process, what we use it for, and what rights you have regarding its processing.

The data controller is:

ARQSIT s.r.o.
1721 Tomáš Baťa Avenue
765 02 Otrokovice
Czech Republic

Company ID: 26956837
Tax ID: CZ26956837
Email: info@arqsit.com
Data Protection Contact: gdpr@arqsit.com

(hereinafter referred to as “Arqsit” or “the controller”).

The scope of the data we process depends on how you choose to communicate with us.

Contact Form

If you contact us via the contact form, we process the data you provide to us, typically:

• first and last name,
• email address,
• phone number, if you provide it,
• the content of your message, and any other information you choose to share.

We use this data to respond to your inquiry, process your request, or communicate with you further.

The legal basis for processing is, depending on the circumstances, primarily actions taken in response to your request prior to entering into a contract or our legitimate interest in handling your inquiry and communicating with you.

We retain the data for the time necessary to handle your inquiry and subsequent communication. If a contractual relationship arises from this communication, we may continue to process the data to the extent necessary for the performance of the contract and for the period specified by law.

Newsletter Subscription

If you subscribe to our newsletter, we will process your email address and, if applicable, any other data you provide to us in connection with your subscription.

We send you the newsletter based on your consent. You can withdraw your consent at any time, for example, by using the unsubscribe link found in every newsletter.

After you unsubscribe, we will stop using your email address for the purpose of sending the newsletter.

Website Visits and Analytics

To measure website traffic and understand how people use our website, we use Google Analytics, a service provided by Google.

Analytics tools help us, for example, determine which parts of the website visitors use, how they arrive at the website, and how we can improve its content and functionality.

We use analytics cookies only if you have consented to their use through the cookie settings on our website.

Google states that for users in the European Economic Area, Switzerland, and the United Kingdom, Google Analytics does not record or store individual IP addresses.

Cookies are small data files that are stored on your device when you visit a website.

We primarily use the following types of cookies on our website:

Essential cookies
These cookies are necessary for the website to function properly. Without them, some parts of the website may not work correctly. Your consent is not required for their use.

Analytical cookies
These help us understand how visitors use the website and improve its content and functionality. We use them through Google Analytics and only with your consent.

You can change or withdraw your consent at any time in the cookie settings.

You can find a detailed overview of the cookies we use, their purpose, and how long they are stored in the cookie settings on our website.

We may disclose personal data, to the extent necessary, to our vendors who provide services for us, such as:

• website operation and hosting,
• IT and technical support,
• newsletter distribution,
• analytics and other web services.

We work with these vendors only to the extent necessary for the provision of their services and, where required by the nature of the processing, based on a contractual agreement regarding the processing of personal data.

Google may also be among the recipients of the data in connection with the use of Google Analytics.

We retain personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by law.

The specific retention period may vary depending on the type of processing. We retain data collected via the contact form for the time necessary to handle your inquiry and any follow-up communication. We retain data processed for sending the newsletter until you revoke your consent.

With regard to the processing of personal data, you have the right to:

• obtain information about what personal data we process,
• request access to your personal data,
• request the correction of inaccurate or incomplete data,
• request the erasure of your personal data, provided that the legal conditions are met,
• request restriction of processing,
• object to processing based on a legitimate interest,
• to data portability in cases where this right applies,
• withdraw consent to the processing of personal data at any time, if the processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.

If you believe that we are processing your personal data in violation of the law, you have the right to file a complaint with the Office for Personal Data Protection.

If you have any questions or requests regarding the processing of personal data, please contact us by email at:

gdpr@arqsit.com

Alternatively, you may contact us in writing at the following address:

Arqsit s.r.o.
tř. Tomáše Bati 1721
765 02 Otrokovice
Czech Republic

We will respond to your request in accordance with applicable laws.

We protect personal data from unauthorized access, loss, misuse, or other unauthorized processing. We implement appropriate technical and organizational measures commensurate with the nature of the data being processed.

We may update this information from time to time, for example, if we change the way our website or its services work. You can always find the current version on this page.

Last updated: October 1, 2026